Disclosure: Sports or Wellness Massage Therapy or any form of Manual Therapy provided by Acce James, LMT; is not to be considered or interpreted as a medical treatment, a medical diagnosis, a medical treatment plan, or as a substitute form of therapy for any medical condition. If you have or suspect that you have sustained any type of injury or ailment, please see a medical Doctor prior to requesting or receiving any form of Massage/Manual Therapy.

RESCHEDULING & CANCELLATION POLICY

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount. This amount must be paid immediately, and prior to any future appointments.

Full payment is required for all appointments scheduled less than 24 hours in advance. It is at the discretion of the massage therapist to reschedule the appointment for a later time, if available.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged the full amount for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Please complete the medical intake form prior to your session, sent to you as a link with your appointment confirmation email. If you don't find or receive the link, please contact me so I can resend it.

Thank you for your cooperation.